Frequently Asked Questions

Quick answers to get you set up fast.

How do I get my PRIVATE KEY from Pacifica?
Use this key to connect your Pacifica account with this website.
  1. Open the Pacifica app or website and go to API Keys.
  2. Click Generate to create a new API key pair.
  3. Copy the PRIVATE KEY that is shown. This is displayed only once.
  4. Come back to this website and paste that PRIVATE KEY into the API key field when prompted.
  5. You’re done — your account will be connected and ready for copy trading.
Need help finding the API Keys page? In Pacifica, look for Settings → API Keys or search for “API”.
What happens if I lose my PRIVATE KEY?
You’ll need to generate a new key in Pacifica and update it here. Keys are only shown once when created — if you didn’t save it, simply create a new one and paste it on this site when prompted.
Where do I paste the PRIVATE KEY on this website?
When connecting your account, we’ll prompt you for the key in an input field. If you don’t see it yet, start from the Dashboard after connecting your wallet.